What We Collect and Why
When you register, we collect the information you provide — name, contact details, and the payment method you choose to fund your account. If you deposit through bKash, Nagad, or Rocket, we record the transaction reference and amount to verify the credit and keep your account
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history accurate. We do not store your mobile wallet PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual activity. This data is used strictly for account
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operation, fraud prevention, and meeting any legal obligations that apply in the regions where we operate. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept as long as required by applicable law; session logs are
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held for a shorter period and then deleted. You can request a copy of the data we hold on your account by contacting our support team. Where local law gives you the right to correct or delete your data, we will act on verified requests within
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a reasonable timeframe.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.